▶ DO YOU OFFER REPAIRS?

YES, CONTACT INFO@GIGIBURRIS FOR REPAIR DETAILS.

▶ HOW SHOUD I CARE FOR MY PIECE?

STORE YOUR GIGI BURRIS MILLINERY PIECE AFTER WEAR SAFELY IN TISSUE IN A COOL, DRY PLACE. HANDLE GENTLY AND WEAR WITH CARE.

▶ DO YOU ACCEPT RETURNS?

ALL GIGI BURRIS MILLINERY IS FINAL SALE. PLEASE NOTIFY SALES@GIGIBURRIS.COM WITHIN 5 DAYS OF RECEIVING YOUR ORDER FOR DISPUTE ON SPECIFIC CASES.

▶ WHY CAN’T I PURCHASE EXOTIC SKINS OUTSIDE OF THE U.S OR IN CALIFORNIA?

EXOTIC SKINS ARE NOT SHIPPED OUTSIDE OF THE UNITED STATES OR TO CALIFORNIA DUE TO VARYING CUSTOM IMPORT LAWS AND FEES. PLEASE CONTACT SALES@GIGIBURRIS.COM IF YOU WOULD LIKE TO PLACE A CUSTOM ORDER WITH ASSOCIATED FEE’S AND PERMITS.

▶ IS SALES TAX APPLICABLE?

SALES TAX IS APPLICABLE ON ALL ORDERS SHIPPED WITHIN NEW YORK  STATE. THE RATE IS 8.875%. FOR ORDERS SHIPPED OUTSIDE OF NEW YORK STATE, SALES TAX DOES NOT APPLY.

▶ HOW WILL I RECEIVE MY ORDER ?

ALL ORDERS ARE SHIPPED VIA USPS. SHIPPING AND HANDLING CHARGES WILL BE ADDED TO EACH ORDER AT CHECK OUT. A TRACKING NUMBER WILL BE PROVIDED UPON RELEASE OF THE ORDER. FOR ANY INQUIRIES ABOUT A SHIPPED ORDER PLEASE CONTACT
SALES@GIGIBURRIS.COM

▶ HOW IS MY ORDER FULFILLED?

ALL GIGI BURRIS MILLINERY IS MADE TO ORDER. ONCE AN ORDER IS PLACED AND PAID FOR, PROCESSING BEGINS. PLEASE ALLOW FOR A 3 WEEK LEAD TIME YOUR ORDER TO BE COMPLETED. IF AN ORDER IS EXPECTED TO TAKE LONGER, YOU WILL BE NOTIFIED IMMEDIATELY. GIVEN THAT EACH HAT IS INDIVIDUALLY HANDMADE BY THE MILLINERS IN THE ALTELIER, THERE MAY BE SLIGHT VARIATIONS, BUT THAT IS PART OF THE CHARM OF HANDMADE PRODUCED HATS